Type of service: Tailored family violence service

These are specialist family violence services or programs, either at the statewide or local level, that provide support for victim survivors from specific communities, such as multicultural or LGBTIQA+ communities, older people and people with disability. These services provide different responses such as case management, accommodation, therapeutic programs and other tailored programs.

Wellsprings for Women

Wellsprings for Women’s services include education, employment support, health and wellbeing, parenting, and case support to assist women impacted by family violence, including women who stay in the relationship. Their workers are bicultural, bilingual, and use trauma-informed practice.

This service offers tailored support for:
Service offered:
Contact:

03 9701 3740
wst@wellspringsforwomen.com

www.wellspringsforwomen.com
Hours:

Mon – Fri 9am – 5pm

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Project Respect

Project Respect is an intersectional feminist, non faith based specialised support service and peer community for women and gender diverse people with experience in the sex industry, including those who have experienced trafficking for sexual exploitation.

This service offers tailored support for:
Service offered:
Contact:

03 9416 3401

info@projectrespect.org.au

www.projectrespect.org.au
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Uniting – Integrated Family Violence Program (IFVP) Broadmeadows

Uniting IFVP Broadmeadows provides phone and face-to-face specialist family violence case management support – including risk assessments, safety planning, psychoeducation and referrals to external services including financial counselling and legal services – for people experiencing family violence in the Hume Moreland.

This service offers tailored support for:
Service offered:
Contact:

03 9302 6100

ifvpreferral@vt.uniting.org

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Thorne Harbour Health

Thorne Harbour Health was formed in 1983 (initially as the Victorian AIDS Action Committee and later the Victorian AIDS Council) as a central part of the Victorian community response to the HIV/AIDS epidemic. They serve the health needs of our lesbian, gay, bisexual, transgender, and intersex (LGBTI) communities to ensure all gender, sex, and sexually diverse individuals are treated with dignity and can participate fully in society.

Family violence within LGBTI communities is known to occur at the same rates as for heterosexual relationships, if not higher for some communities such as trans and gender diverse communities.

This service offers tailored support for:
Service offered:
Contact:

03 9865 6700

enquiries@thorneharbour.org

Website

Seniors Rights Victoria

Seniors Rights Victoria has a team of experienced advocates, such as social workers, who provide free information, advice, referral and support to older people who are either at risk of or are experiencing elder abuse or to other people, such as family members and friends, who are concerned that someone else may be experiencing elder abuse. Our advocates can also provide information to other professionals concerned about someone experiencing elder abuse.

Seniors Rights Victoria was established in 2008. It is a program of the Council of the Ageing (COTA) Victoria and is governed by its Board. Victoria Legal Aid and the Department of Health and Human Services provide the main funding. Seniors Rights Victoria works closely with Justice Connect’s Seniors Law team and Eastern Community Legal Centre’s elder abuse services.

This service offers tailored support for:
Service offered:
Contact:

1300 368 821

casework@seniorsrights.org.au

Website

Peninsula Health

Peninsula Health offers the Keeping Families Safe (KFS) program to focus on the safety needs of families when an adolescent is using violence at home. The program is available to parents, carers, family members and young people aged 12-18 living in the Frankston and Mornington Peninsula shires.

Their Elder Abuse Liaison Officer provides secondary consultation to any service providers across Frankston and the Mornington Peninsula who are concerned about or suspect instances of elder abuse. This includes GPs, Allied Health, any community aged care service provider or family violence workers.
They also offer a men’s behaviour change program.

This service offers tailored support for:
Service offered:
Contact:

03 9784 7073

Website
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No to Violence

The Men’s Referral Service supports men who have or are still behaving abusively, family members who are impacted by a man’s abusive behaviours, people who wish to understand how to support their friends, family, or colleagues, and professionals wishing to support a client who is using or experiencing family violence.

They offer short term counselling, men’s behaviour change programs and some case management.

This service offers tailored support for:
Service offered:
Contact:

1300 766 491

Website
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Juno

Previously WISHIN, Juno provides short-term temporary accommodation and longer-term support such as safety planning, navigating Child Protection, court support (such as taking out intervention orders), as well as supporting women (trans and cis) and non binary people to access specialist family violence supports.

This service offers tailored support for:
Service offered:
Contact:

03 8692 2020
duty@juno.org.au

Website
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Grampians Community Health Centre

Family violence assistance with getting safe accommodation for women and children who are escaping family violence, support to stay in the home and feel safer, links to other support services, assistance with phone and crisis support, confidential counselling, support groups for women and children, family court support and assistance with applications for intervention orders.

Aboriginal Family Violence Housing Support includes a dedicated Aboriginal support worker who can provide practical assistance, safe housing support for women and children, men, seniors and young people.
They also offer men’s behaviour change programs.

This service offers tailored support for:
Service offered:
Contact:

03 5358 7400
gch@gch.org.au

Website
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Flat Out

Flat Out is a statewide advocacy and homelessness support service for women 18 and over with or without children who have had contact with the criminal justice or prison system in Victoria.

They provide individualised support to address homelessness, drug and alcohol treatment and a range of other support and advocacy aimed at addressing the underlying causes of criminalisation.

This service offers tailored support for:
Service offered:
Contact:

03 9372 6155

admin@flatout.org.au

Website
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Drummond Street Services

Drummond Street Services is a not-for-profit community service organisation that works from a human rights-based framework in the provision of support for individuals, families, and communities. This service provides a variety of counselling services options to the LGBTIQA+ community.

Contact:

03 9663 6733

enquiries@ds.org.au

ds.org.au
Hours:

Mon-Fri 9:00am-5:00pm

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Australian Muslim Women’s Centre for Human Rights

Australian Muslim Women’s Centre for Human Rights (AMWCHR) provides support for women in family violence situations, including risk assessment, safety planning and case planning.

AMWCHR also provides their clients help understanding the Child Protection system, policing and courts, support with Early Forced Marriage or Islamic Divorce, information and referral for migration issues, outreach services, cultural and emotional support, and access to emergency relief and crisis services, housing, legal, health, mental health, material and financial aid.

This service offers tailored support for:
Service offered:
Contact:

03 9481 3000

reception@amwchr.org.au

Website
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inTouch Multicultural Centre Against Family Violence

inTouch case managers provide migrant and refugee women who have experienced family violence ongoing risk assessments, safety planning, case coordination, cultural and emotional support, advocacy and referrals, cultural and secondary consultation, and practical support.

They also provide secondary consultations to assist workers to respond appropriately and work effectively with clients from culturally and linguistically diverse backgrounds.

This service offers tailored support for:
People from migrant and refugee communities

Services offered:
Tailored family violence service, Statewide service

This service offers tailored support for:
Services offered:
Contact:

1800 755 988

Website
Hours:

Mon-Fri 9:00am-5:00pm

Kara Family Violence Service

Kara Family Violence Service provides safety, support and education for people affected by family violence. Their specialist service offers high-security crisis accommodation, case management, outreach support, advice, information, transitional housing support and community education programs.

Contact:

(03) 9899 5666

support@KaraFVS.org.au

www.karafvs.org.au
Hours:

Mon – Thurs 9:00am – 5:00pm