The Orange Door Western Melbourne provides access to support and services for people at risk, including for family and domestic violence or abuse, and for families needing extra support with the wellbeing and development of children.
Switchboard provides peer-driven support services for the lesbian, gay, bisexual, transgender and gender diverse, intersex, queer and asexual (LGBTIQA+) people, their families, allies and communities. Switchboard’s peer-led services include Rainbow Door and QLife.
Rainbow Door is a free specialist LGBTIQA+ helpline providing information, support, referral and short term case management. We support people of all ages and identities with issues including family and intimate partner violence (including elder abuse), relationships, mental health and wellbeing.
Drummond Street Services is a not-for-profit community service organisation that works from a human rights-based framework in the provision of support for individuals, families, and communities. This service provides a variety of counselling services options to the LGBTIQA+ community.
CoHealth works with women to reduce the impact of violence and supports them to move forward in their lives by providing short to medium-term individual counselling and group work, risk assessment, safety planning and referral to crisis family violence services.
They can also identify and address the ongoing effects of violence on the woman and her children and provide support to identify and work towards the woman’s own life goals. CoHealth provides services to the Western Melbourne region.
Through Positive Wellbeing After Violence Ends (+WAVES), Baptcare offers free counselling services onsite or at home for children, young people and single adults who have experienced family violence and are ready to engage in therapeutic interventions to recover from the impact of family violence.
Victorian Aboriginal Child Care Agency Co-operative Limited (VACCA)’s family violence support services help Aboriginal men, women, adolescents, and children to heal and move forward with their lives, as well as advocate for change. Based in Western Melbourne, VACCA’s services can also be accessed by non-Aboriginal people who have an Aboriginal family member, such as children or a partner.
Refuge Victoria is a not-for-profit specialist family violence organisation funded by the Victorian Department of Health and Human Services based in Melbourne’s east and outer eastern suburbs. They provide a range of specialist family violence services, support and advocacy for women and children living with the trauma of family violence.
McAuley Community Services for Women provide 24/7 crisis support and temporary accommodation for women and their children, including a safe house accessible 24/7 and secure and immediate accommodation (typically for 7 to 10 days). Their refuges provide longer-term (up to around 13 weeks) safe accommodation for families escaping violence who are still at risk and have nowhere else safe to go.
They also offer the Court Support 4 Kids program for women while they attend family violence legal matters.