People experiencing family violence may receive support from a wide range of individuals and services. This may include their friends and family members, work colleagues, their doctor, or members of their faith community. Beyond these informal supports, there is the coordinated family violence system, made up of many different sectors working together to support victim survivors and hold perpetrators to account.
This service system includes:
- specialist family violence services for victim survivors
- perpetrator interventions and behaviour change services
- sexual assault services
- legal services
- child and family services
- child protection services
- homelessness and housing services
- mental health services
- alcohol and drug services
- universal services.
The coordinated family violence response system is premised on the reality that family violence brings people into contact with a range of different services and sectors. Professionals in these organisations have responsibilities to prevent, recognise and respond to adult and child victim survivor safety risks and promote perpetrator accountability within the scope and limitations of their role.
The purpose of coordinated responses is to:
- reduce silos and minimise duplication between services in the family violence response system
- provide seamless, connected and integrated support for victim survivors
- address the specific needs of infants, children and young people
- provide inclusive responses for people from diverse backgrounds and age groups
- activate systems that address and monitor perpetrator behaviours and risks.
Coordination and collaboration is a key organising principle of the family violence response system to enable effective and seamless multi-agency responses. A full description of the workforces involved in the family violence response system can be found in the Responding to Family Violence Capability Framework.
The specialist family violence sector
Specialist family violence services are primarily situated at the response end of the system, although many services also lead or contribute to family violence prevention initiatives and early intervention programs.
It is important that specialist family violence services play a leadership role in the family violence response system. Their everyday work with victim survivors, analysis of systemic trends and gaps, and specialist expertise provides a unique vantage point to assess the effectiveness and functioning of the system.
Read about what specialist family violence services do.
Multi-agency initiatives operate in the family violence response system across Victoria and directly involve specialist family violence services. Specialist services often provide other types of local community outreach initiatives.
Read more about RAMPs and how they work.
Find out where Regional Integration Committees are located.
There are other parts of the human services system that victim survivors and perpetrators come into contact with, and therefore have a role in recognising and responding to family violence.
There are also community legal services located within specialist family violence services with expertise in working with particular community members. inTouch Multicultural Centre Against Family Violence provides legal assistance for victim survivors from immigrant and refugee backgrounds, and Djirra provides legal assistance and support for Aboriginal victim survivors.
The Family Courts (which are under the Commonwealth jurisdiction) deal with divorce, property settlement and parenting arrangements.
The Koori Court, the Children’s Court and the County Court also hear matters related to family violence.